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As part of a recent upgrade we can now offer Google Authenticator on the Police Specials Forum.

Google Authenticator is an optional two-factor authentication method - where you type in a six digit code as well as your password - therefore improving the security of your account.  The app displays a rolling code, which has to be typed in when you logon to the forum on any new device. 

 

What does this mean?

 

Currently you login to the site with your username and your password - now if you want to secure your account even further you can activate Two Factor Authentication on your account which will mean you will need to login with your username, password and a randomly generated 6 digit pin number provided by your mobile smartphone.

 

Activating Google Authenticator is OPTIONAL - If you do not want this then there is no need to read any further, you can continue to use the forum in exactly the same way as you do now.

 

If you do want to activate Two Factor Authentication you need to follow these steps;

 

Step 1 - Download the App to your SmartPhone or Device

Step 2 - Click Account Settings from the drop down menu by your username in the top right hand corner of the site

account-settings.png.e04607c7221341c26f8ae904f36f0d55.png

Step 3 - Click the Account Security Tab from the left hand menu and follow the steps in the next screenshot;

account-security.png.d613f4ffde12d6fbcf81db76a5ca9a80.png

Scan the barcode or use the manual secret key method if scanning the bar code does not work (Don't hold your device too close to your screen to allow it to focus on the barcode)

Once scanned you can then check the box - Enable Two Factor Authentication and Save Changes

Step 4 - Log out of the website and Log back in

account-login.png.d1d183a1ff93200665c98be7dbd6c8dd.png

From this point on when you login to the site you will need to enter your username, password and then enter the 6 digit pin currently displayed on your device (Changes every 30-60 seconds dependant upon your device)

 

No-one can then get into your account here on Police Specials without your physical device in their hand, along with your username and password.

 

If you get locked out for any reason (such as loosing your device) send an email to support@policecommunity.co.uk from your registered forum email address and one of the admin team will assist you to get back in

 

REMEMBER:- This is completely optional but it is a service provided free of charge to all members so that they can better secure their account.

Please note: The Global Forum Admin & Mod Team are required to use Google Authenticator in order to keep the forums secure and protect your data. 

 

Any problems - please let us know.

 

Best Wishes

 

Police Specials Forum Team

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You state that this is an optional feature, but I'm trying to change the password for my account. The account settings will not let me access the password page without using Google Authenticator, as it automatically re-directs me to Google Authenticator. Are you aware of this? It therefore appears that anyone wanting to change their password will be required to use this feature.

What about those who don't have smart phones?

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59 minutes ago, BobCat said:

You state that this is an optional feature, but I'm trying to change the password for my account. The account settings will not let me access the password page without using Google Authenticator, as it automatically re-directs me to Google Authenticator. Are you aware of this? It therefore appears that anyone wanting to change their password will be required to use this feature.

What about those who don't have smart phones?

I believe this may just be a problem on your account. As stated in the other thread if you respond to the ticket we should be able to rectify the problem. 

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Hi @BobCat

When you try to change your password, as that is a restricted area of the site it will prompt you for Google Authenticator however you will see that you have the option to opt out of this on that popup as per the screenshot (see highlighted area in red);

Snip20170225_1.thumb.png.0a4906b20dd322c

If you have any problems please let me know.

Thanks

Chief Bakes

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Unfortunately, when you click on the password page, it automatically reverts to the account security page. On that page, all that is a message telling me to enable Google Authenticator. I've tried to post a screen shot but it won't display it. There isn't an opt out option. It's comply or don't.

So, I can't get into the account security page and neither can I get into the password page, because that just brings me automatically back to account security.

Maybe it's just me, but I'm only having this problem because I've got to reset my password every time I want to log-in, as the site doesn't seem to recognise me anymore, at any time...

 

Edited by BobCat

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