BobCat

Trouble Logging Into the Forum

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Since the upgrade, has anyone else had trouble logging into the site? The new site doesn't seem to accept my user name or e-mail address to enter the site, so every time I want to log into the forum, I've got to do a password reset to get in. And no, it's not because I'm forgetting my password.

Any ideas?

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I'm don't recall anyone else with similar issues. 

I'll raise you a support request so we can check some details without discussing them in the open.  We'll send you an email from the support case. 

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On ‎15‎/‎01‎/‎2017 at 08:37, Techie1 said:

I'm don't recall anyone else with similar issues. 

I'll raise you a support request so we can check some details without discussing them in the open.  We'll send you an email from the support case. 

Did you ever raise this, as nothing as flashed up to me. Still a problem....

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2 hours ago, BobCat said:

Did you ever raise this, as nothing as flashed up to me. Still a problem....

I will look into this now - apologies for the long delay. 

@BobCat a support ticket was raised on your behalf on 15th January 2017 but you did not answer to it and as such the ticket was closed. 

I have reopened the ticket which was sent to the email we have listed on your account. If you need more assistance please feel free to private message me. 

Edited by Sir Penguin
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