Mr Unknown you are 100% correct. Thats why we get such angry customers who, when told they are arrested for a breach of the peace invariably say "I've not done nothin'" (usually after swearing at us and refusing to desist).
I've had to threaten someone with it before, guy had been thumped in a pub, we took him to an empty room upstairs to find out what had happened, and he swore at us for "###### wasting his time" and telling us to "######" of. He didn't want to make a complaint, and it was only the fact a) we had just started the shift and it looked like it was going to be a busy one b) his girlfriend assured us he was getting in a taxi & going home and c) he really should have had a visit to A&E which would have tied us up that he wasn't arrested!
Edit:- Ok, looks like I've come across the swearing filter - apparently I never put enough ** in, so you'll just have to guess!
Edited by Mr Unknown, 20 May 2008 - 11:28 AM.